Staff and Partners Blogs

Blogs and announcements to keep our team updated!

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Mindset and Personal Development in the Real World

Posted by Rodney Michail on Nov 28, 2019 12:00:00 PM

Jenaya-Huxter-Mindset-Personal-Development-in-the-real-world-Facebook

 

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How Zink has created the missing link -Call Centre to Broker

Posted by Lorna Robinson on Nov 8, 2019 8:00:00 AM

I want to Share our Journey with you all, from the small steps taken in our call centre, to the giant leap towards our Fintech dreams  with an expectancy of managing the change curve... Mourning through to Performing  

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We all have good and bad days!

Posted by Ivan Lovos on Nov 8, 2019 8:00:00 AM

Over the last couple of years, society’s view on mental health has matured and people are now having open conversations. However, after everything is said and done – we are still losing a growing number of people to Mental Health issues.  

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Resilience

Posted by Ivan Lovos on Oct 10, 2019 11:16:22 AM

Over the last few months we have seen a lot of changes to the team, our systems, our procedures and way of executing our Mission: “Holding the customer at the heart of everything we do”. Im incredibly proud at the way our teams have continued to push ahead during the challenging times. The best part, in my opinion, is seeing people execute their inner resilience and expanding their capabilities.

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Capturing and Retaining the Customer Journey

Posted by Ivan Lovos on Jun 6, 2019 11:00:00 AM

The one thing potential Business Partners focus on is leads, leads and leads. No matter what you say they will only focus on the volume of leads, what platform is used and cost per lead. All valid questions but they never think to use the database of customers they already have; they never look at ways of maximising each deal and nurture the client for future business. In most cases they don’t look at the bigger picture and are working harder to generate that new lead 

 

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How to Use Your Competitors Success to Your Advantage

Posted by Rodney Michail on May 27, 2019 6:00:00 PM

Competition is a good thing and should not be viewed as a deterrent for you to thrive in a particular industry, the customers problem still exists otherwise there wouldn’t be a industry.

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ASIC to use AI to target misleading advertising

Posted by James Eyers on Mar 13, 2019 9:00:00 AM

The corporate regulator wants to use natural language processing technology to detect problematic financial advice and misleading internet advertisements for financial products, as it looks to artificial intelligence to identify misconduct which in the past could have slipped through the cracks.

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CONSUMERS WANT QUICKER RESPONSE TIMES AND MORE DATA

Posted by Rodney Michail on Nov 21, 2018 8:00:00 AM

Sales reps and credit analysts are knowledgeable about their lenders’ product offerings but tend to fall short when it comes to accessibility and information-sharing.

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